How do I reset my My5 activation code?Updated 2 months ago
If your My5 activation code isn't working or has expired, you can easily reset it by following these steps:
Method 1: Sign Out and Sign In Again
- Open the My5 app on your device.
- Go to Settings and choose Sign Out.
- Restart the app and select Sign In or Activate again.
- A new activation code will appear on your screen.
Method 2: Reinstall the My5 App
- Uninstall the My5 app from your device.
- Restart your device.
- Reinstall the My5 app from the app store.
- Open the app and follow the activation process to get a new code.
Method 3: Refresh the Activation Page
- On your computer or phone, visit my5.tv/activate.
- Sign in to your My5 account.
- If an old code is displayed, try refreshing the page or signing out and back in.
Troubleshooting Tips:
- Ensure your device is connected to the internet.
- Restart your router if you experience connectivity issues.
- If activation fails, contact My5 support for assistance.
Now, you can easily reset your My5 activation code and continue streaming! 🔄📺🎬